Privacy Policy

Last updated: July 11, 2026

This Privacy Policy outlines how TrueShop ("we", "us", or "our") collects, uses, and safeguards information when you access and use our e-commerce platform at trueshop.run. As a B2B service, we are committed to protecting the privacy and security of our merchants and their data.

1. Information We Collect

• Account Information: Name, email address, company details, and billing information required to set up and manage your TrueShop account.
• Usage Data: Technical information including IP addresses, browser types, and interaction metrics to help us monitor performance and improve our services.
• Customer Data (Data Processor): Information related to your end-customers, such as orders and shipping details, processed solely on your behalf to facilitate your e-commerce operations.

2. How We Use Information

We use the collected information to operate, maintain, and provide the TrueShop platform. This includes processing transactions, providing technical support, sending critical service updates, and meeting legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (sub-processors) essential to operating our infrastructure (e.g., hosting providers, payment gateways), or when strictly required by law.

4. Data Security

We implement industry-standard security measures, including encryption and strict access controls, to protect your data against unauthorized access, alteration, or loss. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or request the deletion of your account data. For inquiries regarding your privacy rights, please contact us at [email protected].